Legal

Eliminazione dei Dati

Come richiedere l'eliminazione dei tuoi dati e cosa succede quando lo fai.
L'informativa completa sull'eliminazione dei dati è disponibile in inglese per garantire la chiarezza legale. Di seguito trovi un riepilogo in italiano.

Riepilogo in Italiano

Il Tuo Diritto di Eliminare i Tuoi Dati

Secondo il GDPR e altre leggi sulla privacy, hai il diritto di richiedere l'eliminazione dei tuoi dati personali. Questo è talvolta chiamato "diritto all'oblio".

Modi per Eliminare i Tuoi Dati

Elimina il Tuo Account (Self-Service)

Il modo più semplice per eliminare tutti i tuoi dati è eliminare il tuo account:

  1. Vai alle Impostazioni Account
  2. Scorri fino a Elimina Account
  3. Clicca Elimina il Mio Account
  4. Conferma la tua decisione

Questo comporterà:

  • Rimozione immediata del tuo accesso
  • Eliminazione di tutte le tue foto entro 30 giorni
  • Eliminazione delle informazioni del tuo account entro 30 giorni
  • Rimozione da tutte le raccolte

Richiesta di Eliminazione via Email

Puoi anche richiedere l'eliminazione inviando un'email a privacy@lovd.app.

Cosa Viene Eliminato

DatiTempistica di Eliminazione
Foto caricateEntro 30 giorni
Informazioni del profiloEntro 30 giorni
Metadati delle raccolteEntro 30 giorni
Log delle attivitàEntro 30 giorni
BackupEntro 90 giorni

L'Eliminazione è Permanente

Una volta eliminati i tuoi dati:

  • Non possono essere recuperati
  • Le foto sono perse permanentemente
  • L'account non può essere ripristinato

Your Right to Delete Your Data

Under GDPR and other privacy laws, you have the right to request deletion of your personal data. This is sometimes called the "right to be forgotten."

Ways to Delete Your Data

Delete Your Account (Self-Service)

The easiest way to delete all your data is to delete your account:

  1. Go to Account Settings
  2. Scroll to Delete Account
  3. Click Delete My Account
  4. Confirm your decision

This will:

  • Immediately remove your access
  • Delete all your photos within 30 days
  • Delete your account information within 30 days
  • Remove you from all collections

Delete Specific Content

To delete individual items without closing your account:

Photos:

  1. Navigate to the photo
  2. Click the delete option
  3. Confirm deletion

Collections:

  1. Go to the collection settings
  2. Click Delete Collection
  3. Confirm (this deletes all photos in the collection)

Request Deletion via Email

You can also request deletion by emailing privacy@lovd.app. Include:

  • Your account email address
  • What you want deleted (specific content or entire account)
  • Verification of your identity

We'll process your request within 30 days as required by GDPR.

What Gets Deleted

When you delete your account:

DataDeletion Timeline
Photos you uploadedWithin 30 days
Profile informationWithin 30 days
Collection metadataWithin 30 days
Activity logsWithin 30 days
BackupsWithin 90 days

What We May Retain

Certain data may be retained even after deletion:

Legal Requirements:

  • Payment records (7 years for tax purposes)
  • Records of illegal content reports
  • Data required for ongoing legal proceedings

Anonymized Data:

  • Aggregated analytics that cannot identify you
  • Statistical data about platform usage

Third-Party Systems:

  • Data shared with payment processors may have separate retention policies
  • Cached content may persist briefly in CDN systems

Important Considerations

Before Deleting Your Account

  1. Export your data first - Download your photos and account data before deletion
  2. Cancel any active subscription - Avoid unexpected charges
  3. Check shared collections - Your photos in shared collections will be removed

Collections You Own

If you own collections with other members:

  • Your account deletion removes your access
  • Content uploaded by others remains
  • Ownership transfers may need to be arranged beforehand

Content in Others' Collections

Photos you uploaded to collections owned by others:

  • Will be deleted when you delete your account
  • Collection owners will lose access to your contributions

Deletion is Permanent

Once your data is deleted:

  • It cannot be recovered
  • Photos are permanently lost
  • Account cannot be restored

Make sure you have backups before requesting deletion.

Processing Time

Request TypeProcessing Time
Self-service account deletionImmediate access removal, 30 days for full deletion
Email deletion requestUp to 30 days to process
Specific content deletionImmediate
Backup purgeUp to 90 days

Confirmation

After deletion:

  • You'll receive an email confirming the request
  • You'll receive another email when deletion is complete
  • You can no longer log in to your account

Questions?

If you have questions about data deletion, contact privacy@lovd.app.

For general support, contact support@lovd.app.

I tuoi ricordi meritano una vera casa. Niente pubblicità. Niente raccolta dati. Niente addestramento AI sulle tue foto.

Gratis per sempre, nessuna carta di credito richiesta
Collezioni, note ed eventi illimitati
Invita chiunque a vedere o aggiungere ricordi