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Getting started

Uploading Photos

Everything you need to know about adding photos to lovd.

How Uploads Work

Photos are uploaded when you create a post. During Step 2 of post creation, you can select photos from your device or drag and drop them into lovd.

Multiple photos at once? Select as many as you like - lovd handles batch uploads automatically.

Supported File Types

lovd accepts these image formats:

JPEG / JPG

The most common photo format. Works great.

PNG

Good for screenshots and graphics with transparency.

WebP

A modern format that keeps quality while saving space.

HEIC

The default iPhone format. Automatically converted for you.

File Size Limits

Your PlanMax File Size
Free20 MB per photo
Personal50 MB per photo
Family50 MB per photo
You choose your upload quality. By default, photos are optimised for the web. You can enable original quality preservation in your account settings or per upload — both options are available on every plan.

Storage Space

Your total storage depends on your plan:

PlanTotal Storage
Free500 MB
Personal50 GB
Family100 GB shared

Check how much you've used in Account Settings > Storage.

Photo Details Are Automatic

When you upload photos, lovd reads the hidden data in your images:

  • Date taken - When the photo was captured
  • Location - Where it was taken (if your camera saved this)
  • Camera info - What device took the photo

This fills in the post details automatically. You can always edit them if needed.

Troubleshooting

Upload failed

Check your file size

Is the photo over 20 MB (free) or 50 MB (paid)? Try a smaller image.

Check your storage

Have you run out of space? Check your usage in Account Settings.

Check your connection

Uploads need a stable internet connection. Try again if your signal was weak.

Try a different format

If one file won't upload, try converting it to JPEG.

Upload seems stuck

Large photos take time, especially on mobile data. Give it a minute. If it's still stuck:

  1. Refresh the page
  2. Try uploading fewer photos at once
  3. Check your internet connection

Photos not appearing

After uploading, photos may take a moment to process. If they don't show up after a minute or two:

  1. Refresh the page
  2. Check if the upload completed (look for any error messages)
  3. Contact support if the problem continues

Tips for Better Uploads

  • Upload full-resolution photos - Don't compress them first; lovd handles optimisation
  • Batch your uploads - It's faster to select 20 photos at once than upload one at a time
  • Use WiFi for large batches - Mobile data works, but WiFi is more reliable for big uploads

Making a Post

Add photos and memories to lovd with a simple 4-step process.

Collections

Organise and share your photos with the people who matter.